Scheduled appointment

Scheduled appointment

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Office details

Oficina d'Atenció Ciutadana a La Cerdanya (Puigcerdà)  ( Further information )
Square del Rec, 5, Puigcerdà (17520) Cerdanya, Girona, Spain
From Monday to Friday, from 09.00 to 17.00 Summer opening times (from July 1st to August 31th): from Monday to Friday from 09.00 to 15.00h Morning opening hours (from 09.00 to 14.00): December 24th and December 31th, January 5th and St George's Day.
Other details:
The Citizen Information Offices of the government of Catalonia, the Generalitat de Catalunya, offers citizens information and generic support in relation to: - The services and organisational structure of the Generalitat. - The characteristics and phases of the different procedures involving the Generalitat’s Administration. - Official submission of administrative forms and formal drafting of applications, formal requests and suggestions addressed to the Administration. - Presentation and registration of documents to be submitted to the Generalitat. If citizens' have requirements needing specialised support, the contact details of the organisation able to give such specialised support will be provided. Please note: This office does not provide telephone services.

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Contact details

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Data protection

Basic information on data protection

Identification of the processing: "Gencat services and procedures"

Data controller: Directorate General for Digital Services and Citizen Experience. Ministry of the Vice-presidency, Digital Policies and Territory.

Purpose of the processing: to guarantee traceability of all the procedures carried out between the general public and the Administration of the Government of Catalonia by means of its corporate platform, Gencat services and procedures.

Legitimisation: mission carried out in the public interest or the exercise of public powers and the consent of the interested party.

Recipients: data communications are foreseen between the ministries of the Government of Catalonia and the associated entities that report to it for the management of the different public services within their remit. These data will also be sent to the processing managers who provide ICT services on behalf of the data controller.

Rights of the interested parties: to request access, rectification or deletion of the data, and the restriction or opposition of its treatment. The forms available on the Ministry of the Vice-presidency, Digital Policies and Territory website must be used.

Additional information: if you need further information, please refer to the detailed information on data processing.