Consultes, queixes i sugeriments
Empleneu el següent formulari per tal de realitzar la vostre Consulta. Queixa o Sugeriment:
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Enquiries, complaints and suggestions

Please use this form to make your comments, questions, complaints and suggestions on any of the services offered by the Government of Catalonia.
You can track your request through the Status of my procedures from section Procedures on with the response code (ID) which will be provided when submitting the form, or by calling 012.

Fields marked with  *  are mandatory.
Grup de dades per a seleccionar del tipus de gestió a realitzar
I would like to *
Group of details to select the topic and subtopics of the process
Grup de dades per a introduir la descripció de la gestió
Attach document :
Grup de dades per a introduir l'identificador d'una gestió relacionada
Contact details
Grup de dades per a informar les dades de contacte
Grup de dades per a informar l'adreça del correu electrònic de contacte
If this is related to a management company may report the name and document identification
Grup de dades per a informar l'adreça postal de contacte

Grup de dades per a informar el telèfon de contacte
Preferred telephone number
Select the channel through which you want to receive notices whenever there is a change of status regarding this query, complaint or suggestion.

The Generalitat of Catalonia will respond in Catalan. If you want to receive the answer in any other official Language in Catalonia, or in English, it should be noted in your communication.
Data protection
In accordance with Organic Law 15/1999 of 13 December on the protection of personal data, we hereby inform you that your personal data will be collected, stored and processed in the automated computer file Services and procedures gencat in order to ensure traceability of all procedures made by the public through the Generalitat Catalunya Administrator, across the corporative platform Gencat Services and Procedures. The body responsible for the administration of the file is the General Directorate for Citizen Services. Persons wishing to exercise their right to access, rectify, cancel or challenge may do so in writing to Via Laietana, 14, 3a floor, 08003 Barcelona. Furthermore, acceptance of the conditions implies consent to the processing of personal data, the provision of services requested on this web site, and, if applicable, the administration of procedures with public offices or bodies involved in the procedure, and later inclusion in the abovementioned automated computer file Services and procedures gencat.
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