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Contact form

Contact mailbox

Please use this form to make your comments, questions, complaints and suggestions on any of the services offered by the Government of Catalonia.

You can track your request through the Status of my procedures from section Procedures on gencat.cat with the response code (ID) which will be provided when submitting the form, or by calling 012.


Fields marked with * are mandatory.

Communication

Request information
Lodge a complaint
Give an opinion or make a suggestion
Give any information that may be relevant in order for your message to be dealt with correctly
If this query, complaint or suggestion refers to a previous communication, please enter the identifier in this field. (ID).

Contact details

If this is related to a management company may report the name and document identification
Mobile
Landline
None

Notices

Select the channel through which you want to receive notices whenever there is a change of status regarding this query, complaint or suggestion.


Email
The Generalitat of Catalonia will respond in Catalan. If you want to receive the answer in any other official Language in Catalonia, or in English, it should be noted in your communication.
Basic information on data protection

Identification of the processing: 'Gencat services and procedures'
Data controller: Directorate General for Citizen Attention. Ministry of the Presidency.
Purpose of the processing: to guarantee traceability of all the procedures carried out between the general public and the Administration of the Government of Catalonia by means of its corporate platform, Gencat services and procedures.
Legitimisation: mission carried out in the public interest or the exercise of public powers and the consent of the interested party.
Recipients: data communications are foreseen between the ministries of the Government of Catalonia and the associated entities that report to it for the management of the different public services within their remit. These data will also be sent to the processing managers who provide ICT services on behalf of the data controller.
Rights of the interested parties: to request access, rectification or deletion of the data, and the restriction or opposition of its treatment. The forms available on the Ministry of the Presidency website must be used.
Additional information: if you need further information, please refer to the additional information on data processing.
I accept these conditions.