Contact

The Government of Catalonia provides different channels for citizen to ask for information, send suggestions or opinions and make complaints.

Contact mailbox

Please use this form to make your comments, questions, complaints and suggestions on any of the services offered by the Government of Catalonia. You can track your request through the Virtual Office Procedures (from the menu Status of my procedures) with the response code (ID) which will be provided when submitting the form, or by calling 012.


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Communication

Give any information that may be relevant in order for your message to be dealt with correctly
If this query, complaint or suggestion refers to a previous communication, please enter the identifier in this field. (ID).

Contact details

If this is related to a management company may report the name and document identification
Mobile
Landline
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Information about developments and notifications

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Text message

Email
The Generalitat of Catalonia will respond in Catalan. If you want to receive the answer in any other official Language in Catalonia, or in English, it should be noted in your communication.
Data protection
In accordance with Organic Law 15/1999 of 13 December on the protection of personal data, we hereby inform you that your personal data will be collected, stored and processed in the automated computer file Virtual Procedure Office in order to ensure traceability of all procedures made by the public through the Generalitat Catalunya Administrator. The body responsible for the administration of the file is the Directorate-General of Citizen Care and Dissemination. Persons wishing to exercise their right to access, rectify, cancel or challenge may do so in writing to Via Laietana, 14, 3r, 08003 Barcelona. Furthermore, acceptance of the conditions implies consent to the processing of personal data, the provision of services requested on this web site, and, if applicable, the administration of procedures with public offices or bodies involved in the procedure, and later inclusion in the abovementioned automated computer file Virtual Procedure Office.
I accept these conditions.