Use this form to submit your queries, complaints and suggestions regarding any of the services offered by the Government of Catalonia.
Do not use this form to begin a procedure or to provide data or documentation related to a procedure already under way. In such cases, look for the procedure in Gencat Procedures, and if the one you are looking for is not there or in the event of a technical incident, please use the generic request form.
You can monitor your procedures from the Status of my procedures section, in Private area or by calling 012, and stating the code (ID) you will receive after submitting the form.
Please use this form to make your comments, questions, complaints and suggestions on any of the services offered by the Government of Catalonia.
You can track your request through the Status of my procedures from section Procedures on Canal Empresa with the response code (ID) which will be provided when submitting the form, or by calling 012.
NOTICE: Due to the current emergency situacion, it's possible that it will take more time than usual the answer to your communication.
If your question is related to the current health crisis, please look for the answer in the 'FAQ's' section. It will help to decongest this citizen atention channel.
Select the channel through which you want to receive notices whenever there is a change of status regarding this query, complaint or suggestion.